“The Effects of Survey and Expressive Writing on Customer Revenge: Comparing Aeroplan and consumeraffairs.com
Status
Faculty
School
School of Economics and Business Administration
Department
Marketing
Document Type
Presentation
Publication Date
1-1-2014
Publication / Conference / Sponsorship
Aimia Corp
Scholarly
true
Disciplines
Marketing
Original Citation
Rohani, M., “The Effects of Survey and Expressive Writing on Customer Revenge: Comparing Aeroplan and consumeraffairs.com”, an invited presentation at Aimia Corp., 2014, Montreal, Canada
Repository Citation
Rohani, Mina. “The Effects of Survey and Expressive Writing on Customer Revenge: Comparing Aeroplan and consumeraffairs.com (2014). Aimia Corp. [presentation]. https://digitalcommons.stmarys-ca.edu/school-economics-business-faculty-works/1140
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