Emerging HRM Perspectives on Emotional Intelligence, Mindfulness and Neurobiological Science on Organisational Effectiveness

SMC Author

Linda Herkenhoff; Jo Ann Heydenfeldt

SMC Affiliated Work

1

Status

Faculty

School

School of Economics and Business Administration

Department

Management and Entrepreneurship

Document Type

Book Chapter

Publication Date

2016

Publication / Conference / Sponsorship

Asia Pacific Human Resource Management and Organisational Effectiveness: Impacts on Practice

Editor

A. Nankervis, C. Rowley, N. M. Salleh

Publisher/Venue

Elsevier

Description/Abstract

Since the early 1990s, workplace related emotional intelligence (EI) has pervaded the Western academic literature and popular press (Salovey and Mayer, 1989–90). But EI still lacks empirical support which is surprising given that people in Eastern contexts have practised controlling their emotions for centuries. There is a great deal to learn from the Eastern world in relation to ‘controlling’ emotions as a mechanism of optimising organisational productivity. An assessment of the EI literature yields two propositions. First, team members with high EI increase team productivity. Second, EI and job performance are positively related. Productive team work and associated performance are perceived as a function of emotional rather than intellectual intelligence. EI is a necessary, but not adequate, precondition for improved job performance. Long-established Eastern practices of meditation and mindfulness and the more recent advancements in neurobiological research are discussed to explore potential links between EI and organisational effectiveness.

Keywords

eastern, emotional intelligence, organisational effectiveness, workplace

Scholarly

yes

DOI

10.1016/B978-0-08-100643-6.00003-8

ISBN

978-0-08-100643-6

First Page

39

Last Page

63

Disciplines

Business | Business Administration, Management, and Operations | Economics | Entrepreneurial and Small Business Operations

Original Citation

Hosie, P., Sharma, A., Herkenhoff, L., Heydenfeldt, J., , Kingshott, R., "Emotional intelligence and organisational effectiveness: Emerging HRM perspectives," Asia Pacific Human Resource Management and Organisational Effectiveness: Impacts on Practice, Edited by:Alan Nankervis, Chris Rowley, and Noorziah Mohd Salleh. Elsevier Press. 2016

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