SMC Affiliated Work
1
Status
Faculty
School
School of Economics and Business Administration
Department
Business Analytics
Document Type
Article
Publication Date
2015
Publication / Conference / Sponsorship
International Journal of Business and Social Research
Description/Abstract
A better understanding of Vietnamese management is important for both practitioners and academics because of the huge and continuing growth of business activity in Vietnam. In particular, information about the Vietnamese use of continuous improvement (CI) practices is valuable because these have underpinned the success of both western and Asian companies in recent decades. Using the case-study method based on over 60 in-depth interviews with executives, managers, supervisors, and employees of nine leading companies in Vietnam and information gathered from discussions with 440 business and non-business leaders, practitioners, and academics, this paper shows that Vietnamese organizations face numerous challenges when implementing and sustaining CI practices. The findings highlight the tendency of Vietnamese organizations to pursue “shortcut” strategies that prevent them from competing higher up the value-added chain. Maintaining “face” is vital to the Vietnamese and this is a major cultural challenge for organizations in their CI efforts. The paper recommends that Vietnamese organizations address these challenges by pursuing CI more aggressively and investing in human resource development to build capabilities for the future. The Vietnamese government, which is the main engine of change in the country, should promote the use of CI by funding education and training in its methods.
Keywords
Lean production, quality management’suggestion systems, Vietnamese management
Scholarly
yes
Peer Reviewed
1
Volume
5
Issue
10
First Page
10
Last Page
21
Disciplines
Business | Economics
Rights
Open access
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Original Citation
Nguyen, P. A. (2015). Issues and Challenges in the Establishment of Continuous Improvement in Vietnam. International Journal of Business and Social Research, 5(10), 10-21.
Repository Citation
Nguyen, Phoung Anh. Issues and Challenges in the Establishment of Continuous Improvement in Vietnam (2015). International Journal of Business and Social Research. 5 (10), 10-21. [article]. https://digitalcommons.stmarys-ca.edu/school-economics-business-faculty-works/127
Link to Published Version
http://www.thejournalofbusiness.org/index.php/site/article/view/854/560
